Turning memories into color palettes
Custom designs done your way
Carry around your fondest memory, your favorite album, or the most beautiful landscape you've ever seen in the form of color.
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The options are endless, with unlimited customizable options. The custom design process allows you to have a hand in the materials, quality, and design of your custom piece. A way to tell your story, your way.
How does the process work?
Step 1: Deposit + Design
To start, I will have you add the Custom Design Deposit listing to your cart and checkout. From there, I will email you about what exactly you are looking for, talk about your options, and how they fit into your budget. Don't fret - most designs will be around the same price that you can count on in the FAQ below, unless extras or specialty pieces are added to the design. I want you to feel comfortable starting this process with me and that includes financial clarity on what the price of a custom piece may run you.
Step 2: Mockup + Approve
After I confirm your request and go over the design aspects of the piece, I will confirm the final price of the piece and create a mockup of the design for you to approve and adjust if needed. The mockup may not be the exact piece if certain materials need to be special ordered, but I will make sure it's as close as possible with reference images. If you approve the design, we move to step three. If I'm really not hitting the mark for you to move forward with payment, I will refund 75% of your deposit and keep 25% for my time. I think this is a fair and risk free for everybody <3
Step 3: Full Payment, Create + Ship!
Once the design mockup is approved by you, you will need to purchase the custom listing I will make for you with the final cost + shipping. I will then work on creating your piece, send you a final photo, and pack your order for shipment! If you have any other questions, please see the FAQ below specific to custom orders, or send me an email. I'm always happy to chat!
palette examples:
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Q: I need to get my order in time for a gift, anniversary, etc. Can I receive it in time?Yes! Please message me before placing an order so I can let you know if it is possible. Most of the time it is, but an additional rush fee may apply. Please note MINIMUM turnaround time would be about 2 weeks - this would still need approval by me though.
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Q: What supplies do you use?A Patreon or subscription of some sort may be available in the future for people seriously interested in learning beading/knotting jewelry. Use this link below to read about what I hope to offer and sign up for updates on when this will be available! Vendors and Supplies list!
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Q: Do you offer wholesale?Yes! - If you are a shop owner and would like to discuss a wholesale order please email me at hello@alwaysbrie.com
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Q: Care Instructions / Materials?All items will have the material listed in the description (as it can fluctuate) and/or have the option to choose what metal you would like for the hardware. My jewelry is made to last, and with the proper care you can keep your pieces looking great for years and years. A general rule for most jewelry: It is strongly advised to not get jewelry wet. Don't let other brands or influencers fool you! To keep your jewelry looking its best, gently wipe with a damp cloth before storing it in your provided keepsake pouch. It should never be stored in a bathroom or place of humidity (that goes for any kind of metal). Inside a keepsake pouch is always the best place for your gemstone jewelry. If you have a hand knotted necklace or bracelet, hanging them (like on a hook) as a way to display or store them will eventually cause stretching of your piece; storing flat is essential to longevity. Storing in a place of constant sunlight can bleach the color of some gemstones, so out of direct sunlight is best for gemstones. A lot of jewelry brands I see advertise water proof or water resistant - this is not the case. Solid Gold is the only metal that is able to withstand water, and even then, only simple pieces without any stones or gems should really be put to the test. Both salt water and chlorine can erode even solid gold over time. 14k Gold-Filled Featuring a myriad of stones and materials, the main component of my jewelry is 14k-gold filled findings. Gold filled jewelry is made by bonding a layer of karat gold to a brass inner core. Gold filled items contain 1/20th 14 karat gold, which means they are composed of 5% 14 karat gold by weight, with a brass inner core. This material can be the most affordable option of gold jewelry that can last years and years with proper care. Do not get wet, and dry thoroughly if you do. Brands that say gold filled can withstand water are misinformed. It CAN, but will eventually tarnish a lot quicker and not last years. .925 Sterling Silver Traditionally, 925 sterling silver is an alloy of 92.5% pure silver and 7.5% other metals, usually copper, but occasionally other metals account for 7.5%. Sterling Silver can come shiny or oxidized, meaning its outer surface has been purposely darkened via a chemical process. This essentially speeds up the natural tarnishing process, creating an attractive dark patina, which consists of a layer of silver sulfide on the exterior of the metal. If Silver is bright and shiny, it will naturally go through this process if not polished. If polished regularly, this process can be avoided. I include a small polishing cloth with every order. Solid 14k Gold A little TLC can keep your 14k gold looking beautiful. If the patina is starting to look worn or dirty, lightly scrub your 14k gold piece with a toothbrush and warm water. Rinse away any residue and dry with a soft cloth to maintain a shiny surface. A polishing cloth can add a little extra sparkle! Solid Gold is the only metal that is able to withstand water, and even then, only simple pieces without any stones or gems should really be put to the test. Both salt water and chlorine can erode even solid gold over time. Freshwater & Mother-of-Pearl I only use natural pearls in my designs, resulting in beautiful variation between each of our pieces. Allow fragrances and cosmetics to dry completely before wearing your pearl pieces, as their luster may be dulled by exposure to soap, chemicals, or lotions. Gently clean with a soft, damp cloth to remove any residues. Store separately from other jewelry to prevent surface scratches and avoid storing in plastic which will cause pearls to yellow over time. Turquoise I use natural, untreated turquoise from a variety of mines. Natural turquoise is very porous. Avoid contact with heat, lotions, and cosmetics which can cause surface discoloration. Gently clean with a soft cloth. Do not use cleaning agents or ultrasonic cleaners. Note: the natural oils of your skin will cause unstabilized turquoise to turn slightly green over time - a sign of lots of good wear! If I do use stabilized turquoise in my pieces, I will notate that. Opal Opals are soft and porous, so over time, oil from the skin can darken or yellow their color. To keep them looking new and lustrous, keep your opals dry and avoid prolonged contact with lotions, cleaners, or perfumes. To refresh their color, wash them with unscented soap and dry with a soft cloth. Semiprecious & Precious Stones Hard, semiprecious stones like amethyst, aquamarine, blue topaz, quartz, and sapphire can be cleaned with warm soapy water using a brush and dried with a soft cloth. For soft, porous semiprecious stones such as emeralds, amber, coral, onyx, and agate, avoid water cleaning to prevent discoloration. Also, minimize contact with lotions, cleaners, or perfumes to preserve their luster. Avoid ultrasonic cleaners and steam cleaning for all semi-precious stones, as these methods may cause damage. Avoid exposing them to high heat. Flameworked Glass When putting on or taking off your glass pieces, do so carefully over a soft surface. Glass jewelry is resilient and can handle exposure to water and both hot and cold temperatures, but is VERY susceptible to breakage if dropped. Clean with a damp, soft cloth and dry thoroughly.
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Q: Do you offer payment plans? If so, what kind?Yes I do! I offer the following for installment plans: -Klarna -Afterpay For standard payments I take all major cards, PayPal, Apply Pay, and Google Pay.
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Q: Do you have a return policy?All custom pieces and select sale items are final sale and are not eligible for return. *If you truly have an issue with your custom piece I am more than willing to discuss it with you! I accept returns on all full-priced products in their original condition, unworn and unused, within 15 days of receipt. Returns meeting these conditions will be issued a full refund (excluding shipping costs) to the original form of payment. Please note that the customer is responsible for all return shipping costs, and your original shipping fee is not refundable and will be deducted from the refundable amount. If you would like to make a return, please visit the Returns Portal. Local returns: there is no additional fee for returns that are dropped off to me personally.
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Q: How do the Loyalty Points work?With every purchase you earn loyalty points! These can be saved and used whenever you would like. To Earn: -Purchase a product -Get 1 point for every $1 spent To Redeem: -10 Points = $1 off -100 Points = $10 off
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Q: When will I receive my order?Lots of my pieces are MADE to ORDER, meaning they are made after the sale and to your specified customizations. This could be anywhere between 1-4 weeks to process before shipping. I do work a full time job and creating a special piece of jewelry will take me some time! Please be courteous and aware of this fact before checking out <3 A shipping label will be created for your purchase within a week, however, this does not mean your item has shipped. This only means a label has been created. Please track your order by entering the tracking number provided from your email notifications. Again, due to the intricate detail & skill required to make an authentic Always Brie design, I ask you allow me up to four weeks to create, package, and ship your order. (That doesn't mean it will always take that long though!)
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Q: Can I request a custom order?Absolutely, I am so excited to work with you! Under the shop categories, there is a custom order option to check out with. You should have everything you need to know under that listing, but please reach out if something is unclear! Customs can be anything you want them to be! Earrings, Necklaces, Bracelets, (something I don't have in my shop yet?!) - you choose the journey. You can pick a color palette that suits you or the person you're gifting, or you can show me a photo or video memory to pull a color palette from to always remember! Custom Orders
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Q: Do you offer warranty?I will repair or replace items purchased through alwaysbrie.com at no charge for up to 2 years following purchase (under all reasonable circumstances). For purchases older than 2 years, repairs will be subject to a fee assessed on a case-by-case basis. I will always do our best to repair your special piece. Repairs can include re-stringing, damaged beads, etc. Please visit my Repairs Portal to submit a request so we can determine whether a repair can be accommodated and the associated charge. All associated shipping charges are the responsibility of the customer.
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Q: Are your crystals and stones real?Yes! Authentic materials are my number one priority, and that is reflected in my pricing as well. I do offer pieces that include flameworked glass, but that is disclosed in the item description ALWAYS. The only mineral I offer that is dyed different colors is Opal, and that is disclosed in the item description as well. All other stones are their natural raw coloring.
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Q: My order is missing / damaged!?My order is delayed or never showed up. What should I do? Always Brie is not responsible for packages once they have been consigned to a shipping carrier for transport to your delivery address. This includes packages that are lost or damaged in transit, as well as missing packages that are marked as delivered by the carrier. I strongly urge you to select a secure shipping location and select a shipping method at checkout that requires signature upon delivery for added security. In the event that your package is missing or delayed, we are happy to help; please notify me immediately at hello@alwaysbrie.com so I can file a claim with the shipping carrier on your behalf. Please note that claims may take up to 7-10 business days to process.
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What is the price point for custom orders?I can't say for 100% certain until we speak and you confirm what you're looking for, but here's what you can expect for the most part! For a necklace, between 16-24", using my current selection of beads, clasps and charms, you can expect to pay around the same price as a premade or preorder necklace but with the benefit of being able to pick your own palette, which I add a little more cost onto for the time I'm taking to work with you. So that would be about $275 for gold filled/sterling silver, and $550 for solid gold. Prices would of course go up depending on if you wanted a significant amount of a particular stone, a special order clasp, or a specific charm I search out for you. Things like earrings and bracelets can also be custom ordered, and cost significatly less, but they can be so different so I can't estimate a cost just yet without speaking. Please note the deposit you pay DOES go towards the cost of the piece! :) ** If I'm really not hitting the mark for you to move forward with payment, I will refund 75% of your deposit and keep 25% for my time. I think this is fair and risk free for everybody <3
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Do you accept returns on custom orders?All custom pieces and select sale items are final sale and are not eligible for return. *If you truly have an issue with your custom piece I am more than willing to discuss it with you!
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Can I use a payment plan on a custom order?Yes you can! I offer the following for installment plans: -Klarna -Afterpay The deposit will need to be paid in full, but the custom listing I make with your custom order can be paid with any installment type payment. For standard payments I take all major cards, PayPal, Apply Pay, and Google Pay.
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How long do custom orders take?It could be anywhere between 1-4 weeks to process before shipping, but that does include time for our discussions on what you're looking for. I do work a full time job and creating a special piece of jewelry will take me some time! Please be courteous and aware of this fact before checking out <3 A shipping label will be created for your purchase within a week, however, this does not mean your item has shipped. This only means a label has been created. Please track your order by entering the tracking number provided from your email notifications. Again, due to the intricate detail & skill required to make an authentic Always Brie design, I ask you allow me up to four weeks to create, package, and ship your order. (That doesn't mean it will always take that long though!) If you need an order shipped by a certain date or expedited, please mention this during the design process and I can let you know if it's possible.
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What can be custom ordered?Customs can be anything you want them to be! Earrings, Necklaces, Bracelets, (something I don't have in my shop yet?!) - you choose the journey. You can pick a color palette that suits you or the person you're gifting, or you can show me a photo or video memory to pull a color palette from to always remember! Any part of the design can be customized and if wanted, we can look into special ordering supplies I might not have on hand just yet. Customizable pieces can include: thread, beads, color palette, metal type, clasps, charms, anything!